I met Matt at an Airbnb host meetup. Although I’d been a host a few years longer than Matt, I had questions about how other hosts do Airbnb.
I was most impressed by Matt's systems. It seems he's worked out a procedure for almost everything. From guest scripts, to check in instructions (Matt and I operate in the same building) to cleaning check lists. Also, Matt pretty much knows everything about how the Airbnb site works. He's helped me on numerous occasions to figure out how to get my listing settings just right. He has taken the idea of Airbnb best practices to the next level. He's constantly revising and updating them too.
Matt has also been extremely helpful in refining my pricing. He truly understands the balancing act required to be booked all the time while not pricing too low. I now have more bookings at higher nightly rates.
I'm glad Matt and I connected at the Airbnb meetup. We still get together regularly to trade stories, share new tips and talk about the latest changes on the site. He's an invaluable resource to me.
"Honestly Matt has seen it all! And he's got a way for dealing with it all! Incredibly helpful!"
Anne's listing, Summer 2017
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